BT Broadband . I'll send you a private message so you can send over your details to the moderation team. I was looking at some posts related to this, and I tried to disable and re-enable, the issue still persists. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. Broadband A type of internet connection supplied by an internet service provider e. We have a BT Youview Box. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. Our parental controls are the only ones that work both in the home and on all our 5 million wi-fi hotspots so your children stay safe wherever they are. Once you install the Circle App on each mobile device. Select the type of content that you want to filter. ADSL/Copper broadband. com (and xbox live) were blocked on 'Light' 2) sometimes websites were blocked because of 'homework' even after I had removed all times, reset them, changed them to 2am-3am 3) Twitter was blocke. I have parental controls turned on for media streaming which I assume is causing the problem. Parental Controls and select the setting to “off” to disable parental controls. To activate on the 'Light' filter, log in or sign up to My BT, scroll down to "My Extras" and select Turn On on the BT Parental Controls panel. - BT Community. By phone: call 1818 from the EE device you want to remove or apply parental controls to. Upgrade your broadband package. Re: Whole Home Mini Disc Wifi Extenders and Parental control. You have not allowed cookies and this content may contain cookies. However, a wide range of factors, such as distance from the router, thick walls. As a long shot I enabled file sharing via Parental Controls and that fixed it. BT broadband deals; TalkTalk broadband deals;. Solved: I can not get my parental controls to work it keeps saying try again in 15 minutes. Learn more about the ways BT keeps your details secure. can game, download and. If you follow the steps @licquorice has posted you should be able to turn off the Parental Controls. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. New. Here are seven ways your children might bypass parental control software. . Clicking on "Manage BT Parental Controls". My online account says it's activ. Select the Manage Your Extras button on the Your Package tab. I get an email telling me I have made the changes and have active parental controls, but nothing. Find the Discord site and. Bills &. Turn on and off parental controls on Sky broadband. Parents and Carers. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Tried deleting cache and rebooting the router. It provides detailed controls on what comes into your home via the internet. None of this has resolved this issue. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. Subscribe to this Topic's RSS Feed; Mark Topic as New;Hi @Shaz2018 and welcome to our community. There doesn't seem to be any way to set parental controls at all. The PG setting will block all potentially harmful content. BT describes the filter as “light. To find the model/version number of a device, check the bottom or back panel. My PC is fine with access, just happens o. Non worked and the advisor raised a report promising a solution within 72 hours. Best VPNs for BT Broadband. 0:37. The Nintendo Switch Parental Controls app helps parents keep a very close watch on their children’s gaming time via their phone or other smart device. I have tried switching off certain fi. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. Unfortunately there is no way of setting it up those controls on a Business Hub. Sky offers a set of online safety tools called Sky Broadband Shield. I have set up custom parental controls. TalkTalk – 192. Simple. it. With Sky Q, you can use PIN-protected parental controls to restrict the shows, movies, apps and channels that can be watched on your TV, so you can have peace of mind that your little ones are watching Peppa Pig and not Game of Thrones. Then click on Advanced Settings. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Let's get started. . 254 into the address bar. See how to set up BT Parental Controls and which sites to block. Xbox Game Pass Ultimate on us! Buy a Full Fibre 500 or Full Fibre 900 broadband package and get 6 or 12 months’ access to over. @EggSniffer. Sky replied go you questions a couple of days before, and you can read their responses too. Our Report Abuse online form is also available 24/7 . Cancellations, orders and returns. Here’s how to activate parental control settings using the UK’s largest ISP, BT – assuming you’re not using recently installed technology whose parental controls are already turned on: Log onto your MyBT account. currently only way of fixing it seems to be disable parental controls, or change the dns servers to bypass the parental controls. Plus, we won’t put up your prices mid-contract like other major providers. Hi, I wanted to change my BT parental controls filter but, in order to do this I needed to delete all my settings. We would like to show you a description here but the site won’t allow us. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. If you're the parent or guardian on your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;Hi All, It seems we are having issues with regards to bt parental controls and youtube access and we are not the only one, severla forums online are stating the same. BT’s parental controls offer tight restrictions on what your child can see online. Learn more about the ways BT keeps your details secure. By using Broadband Backup, your BT Mobile parental controls will apply. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. Follow these simple steps to. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have turn the controls off in MyBT but the change doesn't seem to be kicking in. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Circle will detect all your family’s Internet-connected devices. Ideally I'd like to have the controls on and this site still accessible like it was last week. BT launched their free network-level parental controls in late 2013 and we took a closer look at what it offers here. To set up parental controls on an Android smartphone: Open Settings and select Users. Circle’s parental control app and in-home device keeps things simple. To manage your settings, you need to log on to your BT account online. This includes restricting children from accessing inappropriate or adult content. (There’s also more more in their press release). Re: Parental Controls Stuck On. Just log in to. 0 Ratings. I have BT Hub 2 and suddenly My App on iOS17. 60 a month for new customers when you take a mobile service, which could save you over £100 a year. To get the actual xbox console working with xbox live I had to change the DNS settings in the console to google DNS settings in the console settings. So initially i had a BT hub 2 and. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. It’s managed through your online account, although you can also see network activity using the BT app. . The controls will automatically be set to "on" for new users. Settings. Sorry, but we are doing some maintenance on the site at the moment. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. The Account Holder needs to set up and maintain this service. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Re: Parental Controls not working effectively. Click here to. We would appreciate it if you could take a couple of. Our app team is very keen to better understand this issue so we. From the main menu, select Settings. There are a range of filters to choose from to block content and usage. I think you need Sky Buddy to have parental controls like that. 1. This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. NordVPN: Best VPN for BT users. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Report post. You may want to keep your Mini Hub plugged in to make. Parental Controls. Account holder (Primary BT ID) You're the legal owner of the account. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. Works when using your BT ID on UK BT Wi-fi hotspots. Choose apps to restrict. We're using Fibre Halo 2. this Black Friday. Hello My parental controls do not work. All our broadband hubs have the latest technology installed to give you the best possible connection. We are very busy at present so to get this resolved as quickly as possible; give our guides in the helpdesk a call on 0330 1234 150. icon on the upper-left edge of your screen. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark;. Mobile internet blocks don’t always offer the same level of control as home broadband and may be either on or off, with no way to customise the. Home phone & Mobile. With Covid-19 requiring all the schools to be closed, our kids are now doing their. Customise settings. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Add an eligible SIM to get 30% discount or 10% on a phone or tablet. Thanks for posting about parental controls blocking instagram. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. It’s a powerful system, but that doesn’t mean a. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. Hi neil. There doesn't seem to be any way to set parental controls at all. Broadband Extras & Apps from BT / Parental Control; Options. But children are smart and naturally tech-savvy; just because the control settings are in place, doesn't mean the kids won't find ways to bypass it. [email protected] at any time for free. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. I have activated my parental control but I have never gotten it to work. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. Works when using your BT ID on UK BT Wi-fi hotspots. 168. The times that you want the BT Parental Controls on or off can be set as per the following link. Cheers. Once activated, the filters will be live on the network within two hours. Grandparents. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. ”. Step 3. 0 Ratings. BT Parental Controls help keep your children safe online. 3. You have been temporarily locked out. All delivered by a dedicated line direct to your home. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. BTnet. YouView from BT. All Zen Broadband packages come on 12-month contracts, which is shorter than the 18-month contracts demanded by many big-name providers. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. Selecting your model allows us to tailor our support site for you. BT Parental Controls. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. Parental Controls not working. . Parental Controls may take up to two hours to start working. Take charge of your home WiFi with parental controls. ”. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device. What's more, BT throws in a few broadband extras for free. Unleash the power of Community Fibre TV with London’s fastest 100% full fibre broadband provider. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. or call 08454 123 662 from any other device. Access free BT Wi-Fi. any ideas why or do I just need to change it to go off at 9. Contact us. Good morning - I've just discovered that our parental controls arent working. If you have tried them and they don't work you may find that you have to uninstall BT Virus Protect in its entirety in order to remove its add on family protection. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTLike HomeSafe, BT Parental controls also have HomeWork time setting. Our commitment to the government is to continue to ask until you decide whether or not you want the service. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Home setup, Wi-Fi & network discussions. Payment PIN help. I have spoken to BT helpline several times and they keep asking me to switch the hub on and off and insist they are active . My parental controls aren't working. Broadband Extras & Apps from BT / Parental Controls Blocking Websites & Unable to Tu. I spent 3 hours with a BT advisor trying different solutions 5 days ago. BT Fibre broadband / Parental controls; Options. Here's how it's done: 1. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. Broadband Extras & Apps from BT / Re: Parental controls;BTW I am a pensioner, but not yet old enough to get any discount, so I pay the whole fee, plus my BT landline, and BT YouView. Contact us. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. Sign into your My BT account online. Today BT launched their add Parental Controls service, the latest ISP to rolled out network level search following the Government’s push this summer. Community; Community; Announcements. You can google how to do this. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab It does not contain any parental controls filtering of inappropriate content. Log in to hotspots using your BT ID. We’ll give you a switching date – usually within two weeks, unless you choose a later date. Each bundle includes: Whatever you like to watch, you can get any combination of Freeview TV, BT Sport and premium entertainment channels like AMC, National Geographic and E! Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*). Check Full Fibre availability. The parental control option is activated but does not work. BT wifi disc being weird - won't pair. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. If you delete your account – your settings will be lost. 4. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Hi, I'm unable to get these to work on my account. Choose BT Access Control from the options. Reply. I'd also recommend the MyBT app for. We managed to resolve it by deleting the BT ID and setting it up again. Activate parent controls within BT it says to come back in two hours. Open the Google Play app . Clicking on "Manage BT Parental Controls". Unlike parental controls which comes free with all BT broadband packages, BT NetProtect Plus, McAfee security software is offered free only with BT unlimited broadband packages. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart. Connect for as long as you like and save your mobile data for when you really need it. How can I change my BT contact details in My BT? How to keep your family safe online with BT Parental Controls and the different blocking categories. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. Find ‘Manage your extras’ towards the bottom of the page. BT Hub Manager Login - 192. Up until last week I was getting the speeds I pay for and bt can see this on there side. The parental control option is activated but does not work. @licquorice wrote: But if they had access to BT wifi with fon, parental controls would be superfluous. 2. Re: Parental controls. Remember that parental control settings are only one part of online safety. TalkTalk. BT Parental Controls help keep your children safe online. 1. . Thanks for watching! It would be greatly appreciated if you liked and subscribed!Music: Logic-Man of the yearCheck out our Twitter - children safe. All forum. annoying | Expert Reviews. . 100,000+ hours on-demand. It is simple to toggle parental controls on Sky Broadband. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. Get the best deals on your SIM only plans this Black Friday with EE. Remember that parental control settings are only one part of online safety. Just log in to. The parental controls are managed via the box so as unacceptable as it is it's probably something you've set yourself. If you only watch shows on demand, and you do not have children, you can simply. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. There are two kinds of Parental Controls on the iPhone: Screen Time and Content Restrictions. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Click on Add user to create. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. . If I turn off controls WhatsApp doesn’t work. 24 month contract. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. 3. Virgin Media Broadband Parental Controls . Upgrade your broadband package and add Sky WiFi Max today. 1. Scam calls. Your payment PIN can be used to. Just to let the community know there was a data integrity issue with the MyBT account which meant the manage tabs were not displaying. ASUS Instant Guard gives you one-click secure internet access via the ZenWiFi XT9 mesh router from anywhere in the world, thanks to its encrypted. Open a search engine of your choosing. Reply. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. Learn how to activate your BT ID, track an order or set up your new BT kit. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). . It uses a mobile signal to connect your devices until we've fixed the fault. Residential care settings. If you have the Account holder status if you follow the steps on - How to set up Parental Controls you'll find all the steps you need to. I informed BT over a month ago that my broadband parental controls wouldn't activate and the situation is still the same now even though BT have phoned me saying they're trying to sort the problem. Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. 2 REPLIES. Open a new web browser. Get unlimited internet access at any of our. It may take up to 10 minutes for filters to be applied to an active browser session. Barry Collins reveals how kids beat the broadband providers’ safeguards. Plus, BT customers can enjoy access to five million public Wi-Fi hotspots. 99. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. View bills. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. They can not be set to work on an individual device basis. With no data limits, you. Sky’s Full Fibre Broadband is a game changer. 30 games. You'll need to click on 'network properties', then look for 'default gateway'. Hi @Skipfem, Thank you for posting. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions;. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. . Quickly pause the internet on. Try My BTKeep your family safe online with BT Parental Controls. 5. It gives you up to 900Mb/s download speeds. Parental controls on Sky Broadband. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Please would someone post the fix in words as an answer to this. . This is why FTTC tends to have a maximum speed averaging around 65Mbps. Monitor Your Child’s Internet Usage. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having with Parental Controls. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. How to set up Account holder status. Two-thirds of children think parental controls are a ‘good idea’ and help protect them from. Setting up. 1. I have contacted BT a number of times and been told this will be sorted, It never has been! Any suggestions please?Welcome and thanks for your post! Sorry for the problems you're having with Parental Controls. internet matters. Ok i have read through some posts about parental control but. Parental Controls not working. There are a range of filters to choose from to block content and usage. 100 high-quality Xbox games included at no extra cost. How for keep your family safe online with BT Parental Navigation both and different blocking categories. 80% of BT customers gave favourable overall satisfaction. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. com & Community; Broadband. It features parental controls to help you limit the websites your children can see. Business hub - need to install parental controls as kids on internet for schoolwork. It detects and removes viruses, malware, ransomware and spyware; ensures all your online banking and shopping sessions are secure, and lets you set up advanced parental controls. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Post 2 of 43. 5. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). Selecting your model allows us to tailor our support site for you. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. It's part of Sky's Broadband Boost optional extra at £5 per month. BT Broadband can help protect your children against the risk of accessing inappropriate websites. broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. You can find out more here - Turning Off Parent Controls. Parental Control has been designed to provide control over children’s use of Now TV. What do you need them for? And which broadband providers help you do this? Read on for everything you need to know about setting up parental controls. BT have been offering customers parental controls for a number of years, but previous protection has been mainly focused on desktop and laptop computers. The same firewall and BT Parental Controls from. BT Web Protect is free to all BT Broadband customers. Going to "Manage your extras". Our most reliable broadband. Verdict. All TalkTalk ( broadband packages come with HomeSafe, which offers parental controls and blocks devices on your network from accessing websites that contain malware. However, if you prefer a permanent removal of the filters, follow the steps below. Help us improve our process for when you experience home Wi-Fi issues. Free P&P and no upfront costs. These messages may appear on any device connecting to your BT Hub. Date of experience: 09 November 2023Here are some handy step-by-step guides for some of the main UK internet providers on activating parental controls. Broadband Extras & Apps from BT / Parental controls; Options. Annual price changes and terms apply. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created. 2. NeilOn December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. Fair enough except that it never does!With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots.